Terms of service

Welcome to ATTIRE BY NOUR. Throughout these Terms, the words “we”, “us” and “our” refer to ATTIRE BY NOUR.

ATTIRE BY NOUR operates this website and online store, including the information, content, features, products and services made available through it (the “Services”). Our online store is powered by Shopify.

By accessing our website, browsing our products or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our website.

1. Online Store & Eligibility

By using our Services, you confirm that you are legally able to enter into a purchase agreement or that you have the permission of a parent or legal guardian where required.

When placing an order, you agree to provide accurate, current and complete information, including your email address, billing information and delivery details.

You are responsible for maintaining the confidentiality and security of your account information.

2. Products

We make every reasonable effort to display our products, colours, fabrics and details as accurately as possible.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting and photography.

Product measurements and sizing information are provided as a guide. We encourage customers to review our Size Guide and individual product information before purchasing.

We reserve the right to update product descriptions, prices, availability and other information where necessary.

Products may be discontinued or become unavailable without notice.

Nothing in these Terms excludes any rights or guarantees available to you under the Australian Consumer Law.

3. Orders

When you place an order with ATTIRE BY NOUR, you are making an offer to purchase the selected products.

An order is confirmed once payment has been successfully processed and you receive an order confirmation.

We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, payment issues, incorrect pricing, stock errors or product unavailability.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Please review your order carefully before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at hello@attirebynour.com.au. While we cannot guarantee changes once processing has begun, we will do our best to assist.

Returns and change-of-mind purchases are subject to our Returns & Store Credit Policy.

4. Pricing & Payments

All prices displayed on our Australian website are in Australian Dollars (AUD) unless otherwise stated.

Prices, promotions and discounts may change from time to time.

The price applicable to your purchase will generally be the price displayed when your order is submitted, subject to correction of genuine pricing or technical errors.

Shipping costs and any applicable additional charges will be displayed during checkout before payment is completed.

International customers may be responsible for customs duties, import taxes, tariffs or other charges imposed by their destination country.

You agree to provide accurate and authorised payment information when placing an order.

5. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery timeframes displayed on our website are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, peak periods, customs processing and severe weather.

Please ensure that your shipping address is complete and accurate before submitting your order.

If you experience an issue with your delivery, please contact us at hello@attirebynour.com.au so we can assist with the appropriate next steps.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

6. Returns, Store Credits & Faulty Items

Change-of-mind returns are governed by our Returns & Store Credit Policy.

Eligible change-of-mind returns are issued as store credit in accordance with that policy.

Our change-of-mind policy does not limit your rights where a product is faulty, defective, unsafe, incorrectly described or otherwise fails to meet a consumer guarantee under the Australian Consumer Law.

If you believe an item is faulty or incorrect, please contact hello@attirebynour.com.au with your order number, a description of the issue and clear photographs where appropriate.

7. Intellectual Property

Unless otherwise stated, the content of this website—including our brand name, logo, product photography, graphics, videos, text, designs and other original content—is owned by or licensed to ATTIRE BY NOUR.

You may access and use our website for personal, non-commercial purposes.

You must not reproduce, copy, distribute, modify, publish, commercially exploit or use our content without prior written permission, except where permitted by law.

The Shopify name, trademarks and associated intellectual property belong to Shopify and its respective owners.

8. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, including payment providers, shipping providers, social media platforms and other services.

Third-party websites and services operate under their own terms and privacy policies.

We are not responsible for third-party content or services to the extent permitted by applicable law.

9. Shopify

ATTIRE BY NOUR’s online store is powered by Shopify, which provides the ecommerce technology that enables us to offer our products and Services online.

Purchases made through our store are transactions directly between you and ATTIRE BY NOUR.

Shopify is not the seller of the products offered by ATTIRE BY NOUR.

Your use of certain aspects of the website may also involve Shopify’s services and privacy practices.

10. Privacy

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

Because our online store is hosted by Shopify, certain information may also be processed by Shopify and other service providers that assist us in operating our online store, processing payments and fulfilling orders.

Please refer to our Privacy Policy for further information.

11. Reviews, Feedback & User Content

If you voluntarily submit a review, photograph, comment or other content to ATTIRE BY NOUR, you confirm that you have the right to provide that content.

You must not submit unlawful, defamatory, misleading, abusive or infringing material.

Where permitted by law, you grant ATTIRE BY NOUR permission to use submitted reviews or feedback in connection with operating and promoting our business.

12. Errors & Inaccuracies

Occasionally our website may contain typographical errors, incorrect pricing, product information errors or inaccuracies relating to availability, promotions or shipping.

We reserve the right to correct genuine errors and update information when identified.

If an error affects an order you have already placed, we will contact you where appropriate and deal with the matter in accordance with applicable Australian law.

13. Prohibited Uses

You must not use our website:

For unlawful or fraudulent purposes;
To infringe intellectual property rights;
To transmit malicious software or harmful code;
To attempt unauthorised access to our website or systems;
To collect personal information unlawfully;
To impersonate another person;
To interfere with the security or normal operation of our website; or
In any way that violates applicable Australian law.

We reserve the right to restrict access to our Services where we reasonably believe these Terms have been breached.

14. Disclaimer & Consumer Guarantees

We aim to provide accurate and reliable information through our website.

However, website availability and general information may occasionally be affected by technical issues or circumstances outside our control.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by law, ATTIRE BY NOUR will not be liable for indirect or consequential loss arising from your use of our website or Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including rights and remedies available under the Australian Consumer Law.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations.

The latest version will be published on this page.

Changes will apply from the date they are published unless otherwise required by law.

17. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws of Australia.

Any disputes relating to these Terms will be subject to the jurisdiction of the courts and tribunals of New South Wales and Australia, as applicable.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

ATTIRE BY NOUR

171A Waterloo Road
Greenacre NSW 2190
Australia

Email: hello@attirebynour.com.au